LibAnswers

There are many people who can and want to support your various technology needs!

Need access to a computer and/or wifi?

• There are several La Crosse campus computer labs available for student use. Visit this page for computer lab locations and hours.
• The Regional Learning Centers also have some limited hours for use of computer labs. Please see the Regional Learning Centers page for available times and details. 
• Students can access wifi from Western’s parking lots and close to the buildings. See this page with wifi locations.

Have computer-related questions or issues?

• If you do not know your password, please use this link to begin the process of resetting your password. Reference this Knowledge Base document for instructions on resetting your password (https://kb.westerntc.edu/88343).
• If you have a technology or account problem, contact the Information Technology Services Helpdesk. 
• Western’s Information Technology Services has a Knowledge Base website to provide answers to common computer-related questions and issues. Please go to https://kb.westerntc.edu to check out the help documents that are available.

Need help using your technology or navigating life as an online student? 

• Contact the Learning Commons. 
• Peer tutors and Learning Commons staff can help you get comfortable using various technology tools you will need, including Blackboard and the student readiness training.
• We also have created resource guides to help you learn and use the technology you will need as a Western student: 
  • Online Learning Guide
  • Blackboard, Zoom, and Teams Resources for Students

Something else? 

• Submit your question and we'll do our best to find the answer!